Privacy Policy.

This Privacy Policy describes how Punnedit, a brand under Engagifai, collects, uses and protects personal information when you visit punnedit.com or interact with our services.

We take your privacy seriously. No fine print tricks. No data selling. Just plain honest language about what happens when you share your information with us.

When you interact with Punnedit, we may collect the following:

• Contact information. Your name, WhatsApp number, email address and company name when you reach out to us or place an order.
• Brief details. Information you share about the person you want us to create a custom wish or creative for. This includes their name, role, company, personal traits and occasion details.
• Payment information. We collect UPI transaction references only. We do not store card numbers, bank details or any sensitive financial information. All payments are processed directly via UPI.
• Website usage data. Standard information like your IP address, browser type and pages visited, collected automatically when you visit our website.
• Cookies. We use basic cookies to understand how visitors use our website. You can manage cookie preferences through your browser settings.

We use the information we collect only for the following purposes:

• To understand your brief and create your custom Punnedit creative.
• To communicate with you about your order via WhatsApp.
• To send you the final creative and collect payment.
• To improve our website and service quality.
• To send you updates about Punnedit only if you have opted in.

We do not sell, rent or trade your personal information with anyone. Full stop.

We may share limited information only with trusted partners who help us operate our service, such as design tools and communication platforms. These partners are bound by their own privacy policies and are not permitted to use your data for any other purpose.

• We do not share your data with advertisers.
• We do not share your data with OEM partners or any third party for marketing purposes.
• We may disclose information if required by law or legal process.

We take reasonable precautions to protect your information. Our primary communication channel is WhatsApp, which uses end-to-end encryption by default. Payment is collected via UPI, which is governed by RBI guidelines and does not expose your banking credentials to us.

No method of transmission over the internet is 100% secure. But we do everything within our means to protect what you share with us.

You have the following rights regarding your personal information:

• Access. You can request a copy of the information we hold about you.
• Correction. You can ask us to correct any inaccurate information.
• Deletion. You can ask us to delete your information. We will comply unless we are required to retain it for legal or accounting purposes.
• Opt out. You can opt out of any marketing communication at any time by messaging us on WhatsApp.

Punnedit is a B2B and B2C service intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it immediately.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our services after any changes means you accept the updated policy.

If you have any questions, concerns or requests about this Privacy Policy or how we handle your data, reach out to us directly.